Technical Support

Valentina Jemuović
Nov 19, 2024
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The following page contains support guidelines for my paid subscribers.

Communication Channels

  1. If your question/comment is related to one of my articles, then please comment on the article.

  2. If your question/comment is not related to some specific article, you can comment on chat.

  3. If you are an Engineering Leader wanting your team(s) to practice TDD and you’re considering a group subscription for your team(s), then book a free call with me.

Response Times

  • Generally, I respond to questions within 1 working day.

  • When I’m out of the office (e.g. on vacation), I may respond to comments when I return to work.

Note: If more than 3 days passed and I still haven’t answered your comment, please send me a message with a link to the comment:

Sandbox Project Review

  • Review and feedback for your GitHub Sandbox Projects

This service is available only for:

  • Paid members who joined Optivem Journal before 24th Jan 2025

  • TDD Academy Members

Support for Real Life Project

  • I cannot access your Real Life Project, please don’t include any details about your Real Life Project in any communication (not allowed due to NDA reasons)

  • So if you do want me to support you with a challenge on your Real Life Project, then replicate that problem within the Sandbox Project (see Sandbox Project Review above)

What support is NOT included?

  • Tech Stack / Debugging / Troubleshooting is not included. It’s your responsibility to ensure that your system compiles, that it runs, that tests pass, etc.

I assume you have programming experience in your Tech Stack. You may need to learn (via tutorials) the basics of Docker, Pipelines, WireMock, Testcontainers, and Pact. I won’t be able to help you get something working on your GitHub Sandbox Project; instead, I expect that you’ll get it in a working state, and my role will be to review it and provide guidance if you can do it better.

Vacations

When I’m on vacation, I won’t be available for technical support. I’ll process your comments after I return to work.

Questions?

If you have any questions about the above, you can send a message: